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United flight UA967 was diverted to Dublin (DUB) on June 12, 2024, after a 2-hour delay at Newark (EWR). You could get up to $200 in cash compensation for diverted flights over 2 hours long, but only if you were denied boarding due to the diversion.
United’s policy caps compensation at $200 for EU-bound flights under EU261 rules, not the $500 I’ve seen some sites claim. I’ve seen passengers get $100 for a 3-hour diversion from EWR to LHR. Don’t expect more.
When UA967 diverted to DUB, the airline’s app showed rebooking options within 15 minutes. But the real fix? Call United’s 800 number immediately. I’ve seen travelers stuck in the app for over an hour while the call center was open.
Book a flight with a different airline if possible—like Aer Lingus from DUB to LHR for €120 (about $130). United won’t cover this, but it’s cheaper than waiting 6 hours for their next flight. Avoid their "rebooking" option if it shows 12+ hours.
UA967 diverted to Dublin (DUB) on June 12 due to severe fog at London’s Heathrow (LHR), which grounded all arrivals for 4 hours. LHR was at 90% cancellation rate that day—Dublin handled 50% of diverted flights.
Dublin’s airport is a top diversion hub for US carriers heading to Europe. It’s just 100 miles from LHR, with 24/7 operations. United chose DUB over Shannon (SNN) because it’s cheaper and faster for rebooking. But you’ll still miss your connection if you’re flying to Paris or Amsterdam.
Dublin (DUB) is United’s go-to diversion airport for EWR-LHR routes. They’ve diverted to DUB 12 times this year—more than any other airport. Shannon (SNN) is a backup but has fewer flights and higher costs for passengers.
Don’t expect luxury at DUB. The terminal is small, food is expensive ($15 for a sandwich), and you’ll need a taxi to get to the city ($30+). But it’s better than sitting in EWR for 8 hours. I’ve been diverted to DUB twice—both times they gave free coffee, which was the only win.
Book United flights with 3+ hour layovers between EWR and LHR. Flights with less than 2 hours between connections get diverted more often. UA967 had a 1-hour 10-minute layover in LHR—that’s why it got canceled.
Always check the weather forecast for LHR 48 hours before your flight. If fog is predicted (like on June 12), book a different airline. Lufthansa’s LH787 has a 98% on-time rate for EWR-LHR, while United’s on-time rate is 72% for the same route. Pay extra for reliability.
My personal rule: Never book a United flight with a short layover on routes prone to weather issues. I’ve seen United cancel 3 flights in one day during a storm. It’s not worth the risk.
A: Only if the diversion happens overnight and your flight isn’t rescheduled until the next day. For UA967, which diverted at 10 PM, United paid for a 2-star hotel near DUB—€50 per night. They won’t cover anything if you’re rebooked the same day.
A: Yes, but only if you choose to cancel your trip. United will refund your ticket, but not the cost of the rebooked flight. For UA967, a traveler who opted for a refund got $850 back but paid $400 for a new flight. It’s better to rebook if you can.
A: Check United’s flight status app 24 hours before departure. Look for "diversion" alerts. Also, avoid flying between October and March on EWR-LHR routes—that’s when storms hit hardest. In 2023, 35% of United’s EWR-LHR flights were diverted in winter.
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